Proton Mail sending & receiving emails

  • Sometimes the users of Proton Mail service can encounter issues with sending and receiving emails, here are some of the ideas that will help you to troubleshoot and resolve to fix the issues:
    • If the internet connection signal is not functioning properly, it may affect the procedure while sending or receiving emails in Proton Mail. Confirm you are using the internet connection with stable connection,
    • Sometimes legitimate emails can be flagged as spam. You have to check your spam/Junk folder for missing emails.
    • If you have set up the email filters, ensure that the email filters are not inadvertently blocking or redirecting the emails.
    • If your emails have exceeded the inbox storage then you will not receive any emails until you delete unnecessary emails and make some free space.
    • You have to check your email account and ensure that the email address that you are trying to send to or receive from are not blocked or blacklisted.
    • The wrong email configuration settings can also trigger issues while sending or receiving emails in Proton Mail. You can get the proper configuration settings in the Proton support page.
    • If there are temporary issues on the Proton Mail server, it can cause delays in sending and receiving emails. You are required to check the Proton Mail social media or community forums for announcement regarding temporary service disruption.
    By applying the troubleshooting steps mentioned above will fix the Proton Mail sending and receiving emails issues if the problem still persists then contact Proton Mail customer care for assistance.

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